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Subject: WHO vacancy notice Date: Thu, 04 May 2006 11:03:23 +0700 From: Hao, Mrs Nguyen Xuan (VTN) <haon@vtn.wpro.who.int> WHO VACANCY ANNOUNCEMENT The World Health Organization (WHO) in Viet Nam is seeking a Vietnamese national to work full-time as Technical Assistant, Information and Communication Technology (ICT) to support the operations of the WHO Offices in Viet Nam. This position is for six months and will be based in WHO’s Ha Noi office. Duties and responsibilities: Under the supervision of the Administrative Officer and with guidance from the Information Technology Officer at the Regional Office the incumbent carries out the following duties: 1. Provides technical support required for the administration and operation of the country Office Local Area Network, Wide Area Network and communications including hardware/software requirements, network protocols, information security measures and assists in system integration through multiple LAN servers and protocols; 2. Coordinates, with the Information Technology unit at the Regional Office, the installation, set-up, implementation and training for computer applications to facilitate workflow and implementation of technical programmes including standard office applications, e-mail services and regional applications (e.g. Plan of Action and the Imprest Account system) and other country office applications running on the country office LAN; 3. Installs, sets-up and assists in configuration and certifies compliance with standards and specifications of new hardware and software in offices of WHO supported projects in the country; 4. Provides information technology training services leading to better use of IT resources by WHO staff through assessment of needs; 5. Implements, in collaboration with technical and administrative officers, computer applications to facilitate workflow and implementation of technical programmes; 6. Conducts assessment and evaluation of ICT needs in support of WHO Office and national health programmes and communicates results to the Regional Office for coordination and approval of action; 7. Prepares and verifies receiving reports of newly received data processing equipment for the WR Office and other WHO supported projects and dispatch them to the Regional Office; 8. Any other Information and communication technology related tasks, assigned by the Administrative Officer or the information technology unit. Requirements: Education and special training - Completion of secondary education; - Training in area of informatics or telecommunication; - Formal training on Windows Operating Systems family; - Formal training on MS Office Suite. Knowledge and skills - Good knowledge of microcomputer operations; - Working knowledge of Windows Operating Systems and Windows based networking environment; - Working knowledge of Windows based back office and desktop applications; - Knowledge of basic telecommunications technologies and Internet based protocols. Experience - Six years experience in operation of computers, hardware maintenance/trouble-shooting and software support. Other - Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct; - Good communication and interpersonal skills and an ability to work with limited supervision and meet deadlines; - Good knowledge of written and spoken English.
Interested applicants can send detailed curriculum vitae with an application letter marked “Application to the post of Technical Assistant, ICT” no later than 26 May 2006 to: Administrative Officer World Health Organization Representative Office in Viet Nam 63 Tran Hung Dao Street Ha Noi, Viet Nam Only short-listed candidates will be contacted for an interview. No telephone enquiries will be entertained. Applications will not be returned. Women are encouraged to apply WHO has a smoke free environment WHO promotes the use of helmet
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